governs your use of the VisionPros.ca website (the "Website"). We know
how visitors like you value your privacy, and we have created this Privacy
Policy to ensure that you understand our policies and procedures, what personal
information you must provide if you wish to use certain portions of our Website
and, ultimately, just how we use such personal information. This Privacy
Policy is a part of and is incorporated into our VisionPros.ca Terms
and Conditions of Use. By accessing or using our Website, you accept,
Collected By Our Website
We collect two types of information from
users of our Website: personal information described below; and non-personal
information such as information about traffic patterns on our Website.
To access certain portions of our Website,
we require you to register and select a user name and password. Some personal
data is collected during the registration process. We may then ask for
additional information, including personally identifiable and non-personally
When you make a purchase on one of our Website, or when you enter a contest or
other promotion, we may ask you for certain personal information such as your
name, address, e-mail address, or credit card number, in order to process your
order, administer the contest, or send you promotional e-mails. Providing
personal information in these instances is solely your choice; you do not need
to provide such information, make purchases, or enter such contests to browse
3. How We Use Your
We use the information collected on our
Website for a variety of purposes, including, but not limited to, running the
Website and contacting users. Our Website may also make available to other
registered users information provided by you during registration, such as your
screen name. We may use your information to communicate back to you, to
update you on products, services and benefits, to personalize our Website for
you, to contact you for market research or to provide you with marketing
information, newsletters, or other information we think would be of particular
interest. In addition, if you make a purchase on our Website, we may send
you order and shipping confirmation emails. We will always give you the
opportunity to opt out of receiving such materials.
You can remove your e-mail address from our e-mail list at any time by clicking
on the "unsubscribe" link in every VisionPros.ca e-mail.
Information obtained through our Website may be intermingled with and used in
conjunction with information obtained through sources other than our Website,
including both offline and online sources.
4. Discussions and
Our Website may make product reviews, chat
rooms, forums, bulletin boards, news groups and other community tools available
to registered users and/or visitors. Please remember that any information that
is disclosed in these areas becomes public information for other users to view
and for VisionPros.ca to use. Please do not disclose any personally
identifiable information in these publicly accessible areas of our
Website. Please be considerate and respectful of others while using any
chat rooms, forums or message boards to share your opinion.
5. Non-Personal Data
In some cases, we may collect non-personal
information. Examples of this type of information include the type of internet
browser you are using, the type of computer operating system application
software, and peripherals you are using and the domain name of the web site
from which you linked to our Site. We use your information on an aggregated
basis to do such things as operate and enhance our Website.
Certain features on our Website utilize
cookie technology. A cookie is a small data file that certain web sites write
to your hard drive when you visit them. A cookie file can contain various types
of information, including a user ID that the site uses to track the pages
to determine user traffic patterns and for other purposes.
Most browsers are initially set up to accept cookies; however, you can reset
your browser to refuse all cookies or indicate when a cookie is being sent or
you can flush your browser of cookies from time to time. (Note: you may need to
consult the help area of your browser application for instructions.) If you
choose to disable your cookies setting or refuse to accept a cookie, however,
you may not be able to access all areas of our Website.
7. Opt Out Procedures
You have the option to opt out of receiving
information from VisionPros.ca. This opt out messaging will appear at
the bottom of every email that is sent out.
8. Reviewing or
Changing Your Information
In order to ensure that the information we
maintain is accurate, VisionPros.ca gives users the option to change
or modify their information previously provided during registration. If you
would like to change your information currently in our database please log
in and click the "My Account" link on our Website.
9. Sharing of Your
VisionPros.ca may share your
personal information: (i) with third parties who are under obligations of
confidentiality with VisionPros.ca or with VisionPros.ca’s
affiliates or subsidiaries,(ii) if VisionPros.ca is required by law
to do so, (iii) in the event of a transfer of ownership of
VisionPros.ca, merger or other similar transaction, or (iv) as
ways that your personal information may be disclosed to third parties:
We may employ other third parties to perform services or functions on our
behalf in order to improve our Website, merchandising, marketing and
promotional efforts, communications or other services. Those third parties may
include authorized contractors, consultants and other companies working with us
They only have access to personal information needed to perform their
functions, and they may not share any personal information with others or use
it for any other purpose than providing or improving VisionPros.ca’s
services and offerings.
We may share certain non-personal information with third parties for
advertising, promotional and other purposes. For example, we may work with
third party advertising companies, to serve and track our ads. These third
parties may serve other cookies. Our advertising partners may use the
non-personal information they collect from our Website, in the aggregate, to
help us better market and serve our customers.
not address the practices of third parties who may collect your personal
information. You may visit other websites, through links on our Website, which
may collect, use and share your personal information in accordance with their
own privacy policies. The information practices of those linked websites are
before you disclose your personal information to others.
In order to provide you with the information, products or services which you
have requested, we may share or transfer your personal information with our
affiliates or subsidiaries, or third party agents acting on their behalf.
VisionPros.ca may be obligated to cooperate with various law
enforcement inquiries. VisionPros.ca reserves the right to disclose
or transfer personal information and non-personal information about you and
your activities on our Website in order to comply with a legal requirement or
request from law enforcement or other government officials, administrative
agencies or third parties as we, in our sole discretion, determine necessary or
appropriate for the administration of justice, or in connection with an
investigation of fraud, intellectual property infringements or violations of
any other law, rule or regulation, our VisionPros.ca Terms and
Conditions of Use or other rules or policies of our Website, the rights of
third parties, or an investigation of any other activity that may expose us or
you to legal liability, or to investigate any suspected conduct which
VisionPros.ca in its sole discretion deems improper.
Providing a secure site is essential for
your peace of mind and trust in VisionPros.ca. We have installed
encryption software conforming to the Secure Socket Layers (SSL) protocol to
safeguard all of the information you send to us. All information is stored
on our servers in a secure location. It is important for you to
protect against unauthorized access to your password and to your computer.
11. Protection for
Our Website is not intended for users under
the age of 18. Furthermore, we have no intention of collecting personally identifiable
information from children (i.e., individuals under the age of 13). Where
appropriate, we take reasonable measures to inform children not to submit such
information to our Website or in response to advertisements.
Please note that no data transmission over
the Internet is 100% secure. As a result, we cannot guarantee the security of
the information that you transmit via our online services.
13. Your Consent
You may have certain rights under various
state and federal statutes that may apply to the personal and non-personal
information collected by VisionPros.ca online. By accepting the
rights as to collection, use, disclosure and storage of your personally
identifiable and non-personal information as described herein. You recognize
that we are able to offer our Website and services to you at our rates based
upon these terms, which are an integral part of our contract for the provision
By using our Website and providing your personal information to us, you also
authorize the export of your personal information to the USA and Canada, as well as its storage and
use as specified herein. Our headquarters is located in the Province of British
Columbia, in Canada at 15216 North Bluff Road, White Rock, BC V4B 0A7. This
regardless of the location of any user. Any claims or complaints must be filed
in Canada in the Province of British Columbia.
information we collect, how we use it and under what circumstances we may
disclose it. Any changes will only apply to information collected after the
change is posted.
last updated on January 24, 2010.