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Toll-Free888.404.7317
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Shipping Information


VisionPros.ca ships huge volumes of contact lenses daily all across Canada and the USA. We are able to do this because we have approximately 90% of all possible lenses in stock and ready for immediate shipment. If your order falls into the most common parameters we will email you a tracking number on the next business day. Orders that are received late Friday, Saturday, or Sunday will be processed on Monday.

If you order a less common prescription it may take slightly longer to process. These include toric, multi-focal, colored lenses, and positive powered lenses. These types of lenses are special-ordered directly from the manufacturer and will take an additional 4 business days to process. 

For all eyeglass orders, please allow 7 business days for assembly. 

Shipping Method (Canada) Sub-total
under $99
Sub-total
$99 or more
Canada Post Expedited (3-6 business days)
Tracking number included
$9.95 FREE*
Canada Post Xpresspost (1-3 business days)
Tracking number included
$14.95 $4.95*
FedEx Priority Overnight (1 business day)
Tracking number included
$16.95 $6.95*
* Use coupon code: VPSHIPFREE or any other free shipping coupon code.
Only one coupon code allowed per order.
Free Shipping promotion applies to Canadian customers only.
Shipping Method (USA)
USPS (5-7 business days)
Tracking number included
$13.95
Free Shipping promotion applies to Canadian customers only.

Note: All shipping times are estimated business days after your order has been shipped. Rural areas that are outside most major urban centres can take an additional 2 business day to arrive. An additional $10 shipping charge will apply. Eyeglass orders require (5-7 business days) for assembly and then the number of business days above for delivery.

OUR PROMISE TO YOU:
  • Your order is insured against any damaged or torn lenses. We will apply a replacement value credit to your account.
  • All delivery companies have shipping insurance coverage of only $100 per package. We cover the package for the full replacement value of the shipment if it was to get lost, damaged, or stolen in transit.
  • If your prescription changes within 1 year of your order, you can return any unexpired, unopened boxes of contacts, and we will ship you replacement lenses to match your new prescription.
  • If you have any further questions or would like to place an order, call us at toll-free 1-888-404-7317.

 

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