VisionPros.ca ships huge volumes of contact lenses daily all across Canada. We are able to do this because we have approximately 90% of all possible lenses in stock and ready for immediate shipment. If your order falls into the most common parameters we will email you a tracking number on the next business day. Orders received late Friday, Saturday, or Sunday will be processed on Monday.
If you order a less common prescription it may take slightly longer to process. These include
toric lenses and
colored lenses. These types of lenses are special-ordered and will take an additional 3 business days to process.
We ship by Fedex and CanadaPost. If you request delivery by a specific
carrier, you must send us an email as soon as the order has been placed.
Expedited Shipping (3-6 business days after processing) is $9.95Rural areas that are outside most major urban centers can take an additional 2-3 business day to arrive.
Alaska and Hawaii will have an additional $19.95 shipping charge because of location.
OUR PROMISE TO YOU:
- Your order is insured against any damaged or torn lenses. We will apply a replacement value credit to your account.
- All delivery companies have shipping insurance coverage of only $100 per package. We cover the package for the full replacement value of the shipment if it was to get lost, damaged, or stolen in transit.
- If your prescription changes within 1 year of your order, you can return any unexpired, unopened boxes of contacts, and we will ship you replacement lenses to match your new prescription.
If you have any further questions or would like to place an order, call us at toll-free 1-888-404-7317.
